Care at home,
done properly.
Nursing, everyday help and genuine company for older people across Melbourne — government-funded for most over 65.
- My Aged Care · Approved Provider
- NDIS · Registered Provider
- Aged Care Quality Standards · Compliant
Getting older shouldn’t mean leaving home. We make sure it doesn’t.
We’re a small Melbourne team that does aged care the way it should be done — the same friendly faces, honest fees, and help that fits around your life.
0/7
care available, day and night
0%
fee transparency — calculator on this page
$0
lock-in contracts or exit fees
0 day
to hear back after you reach out
Confidence with your health, every day.
Regular checks, medication sorted, someone keeping a caring eye on things.
What we do
Our services, your way
Pick as much or as little help as you like. We fit around your routine — never the other way round.
Getting started
Three easy steps
Say hello
Chat with us online or leave your number — we’ll talk through what would genuinely help, no obligation.
We sort the funding
We guide you through My Aged Care and handle the paperwork with you. Most Australians over 65 qualify for government funding.
Care begins at home
Your support workers arrive when you want them — and everything flexes as your needs change.
Funding
The government pays for most of it
Australia has generous support for care at home. We’ll help you find the right door — and do the My Aged Care paperwork with you.
Support at Home
The Australian Government’s program for care at home (replacing Home Care Packages). Funding is based on your assessed needs — from about $11,000 to $78,000 a year.
What that looks like: a weekly clean at the lowest level, up to several visits every day — nursing, showering help and meals — at the highest.
Talk to us Entry-level helpCHSP
The Commonwealth Home Support Programme suits people who need a little help — cleaning, meals or transport — with a small contribution per service.
What that looks like: a fortnightly clean, delivered meals, or a lift to appointments for a few dollars per service.
Talk to us No waitingPrivate care
Start straight away and switch to government funding when it’s approved. Simple hourly rates, published up front.
What that looks like: three hours of help a week starting tomorrow, from $65/hour — no paperwork to wait on.
Talk to usNot sure which applies to you? — it answers with real, current figures.
Back on your feet, at your pace.
Nursing and allied-health support that gets you moving again — safely, at home.
Fees
Honest fees, no surprises
Clear, published rates for every service — GST-free, with worker travel already included and no lock-in contracts. Sitting at or below the government's IHACPA pricing guide. Estimate your costs:
Estimate your costs: pick a service, the day it falls on and how much help you need, and the panel shows the rate and a rough weekly and monthly cost. Prices are GST-free and worker travel is already included. Nothing is sent anywhere — it's just a guide.
Your details
Your estimate
What this would cost
- 💰 Rate
- $110 / hr
- 📋 You chose
- 3 hrs / week
- ✅ About each week
- $330
- 🗓️ Roughly each month
- $1,430
Most people don't pay this themselves — a Support at Home budget covers the bulk for eligible over-65s. See how funding works, or ask us to check what you'd actually pay.
A friendly estimate only. Prices are GST-free with travel included; materials, ingredients, tolls and similar extras are charged at cost. Our rates sit at or below the IHACPA Support at Home pricing advice for 2026-27, and exact figures are always confirmed in writing before any care starts.
Talk costs with a real personWhy us
Small team. Big difference.
The same friendly faces
You’ll know your support workers by name — and they’ll know exactly how you take your tea.
Answers any time of day
Our chat helper answers anything about aged care instantly, with real figures and sources — 24/7.
Nothing hidden, ever
Fees published on this page. A calculator that shows every dollar. No lock-in contracts.
There’s always time for a cuppa and a chat.
We take the time to sit down, listen, and explain every option in plain English.
Our story
Why we started Astro Care
Astro Care began the way most good care does — with family. We watched people we love try to navigate the aged-care maze: the acronyms, the waiting lists, the fees nobody would explain in a straight sentence. We thought Melbourne deserved better.
So we built the company we wished we'd found. A small team where you know your carers by name and they know how you take your tea. Every fee published right here on this page. Questions answered instantly, day or night — and a real local person on the phone when you want one.
We're deliberately small and proudly local. That means every client gets the attention a big provider can't give — and the person helping you has probably driven down your street.
Helpful links
Everything in one place
The official services you'll deal with on your aged-care journey — all one tap away. Not sure where to start? Ask our chat, or leave your number and we'll walk you through it.
My Aged Care Apply for an assessment and manage your care online Eligibility checker A 15-minute online check — should you apply? 
Support at Home The government program that funds care at home 
Services Australia Aged-care costs, income assessments and payments 
Carer Gateway Free support and respite for family carers 
Dementia Australia Advice and support for dementia — 1800 100 500 
Quality & Safety Commission Your rights, provider standards and complaints 
OPAN advocacy Free, independent aged-care advocates — 1800 700 600 Questions
The things families ask us first
Where does Astro Care operate?
Across all of Melbourne — from the inner suburbs to the outer ring. If you’re unsure whether we reach you, ask the chat or leave your number and we’ll confirm straight away.
Who is eligible for government-funded care at home?
Generally Australians aged 65+ (50+ for Aboriginal and Torres Strait Islander people) who need some help to keep living at home. Eligibility is confirmed through a free My Aged Care assessment — we help you arrange it and sit with you through the process.
How much will home care cost us?
For most people the government pays the large majority. Depending on your assessed level, funding ranges from about $11,000 to $78,000 a year. Our management fees are 15% + 10%, under the government caps, and every rate is published on this page — use the calculator above to see exactly where each dollar goes.
What’s the difference between Support at Home and CHSP?
CHSP is entry-level help (a clean, meals, transport) with a small contribution per service and no big paperwork. Support at Home is the main program for ongoing care — funding is set by an assessment and covers nursing, personal care and everyday help. We’ll tell you honestly which fits your situation.
How quickly can care start?
Privately funded care can start within days. Government-funded care depends on your assessment and the national queue — often weeks to a few months. Many families start small privately and switch when funding is approved, so nobody waits without help.
Do you provide nursing as well as everyday help?
Yes — registered nurses for wound care, medication and health checks, alongside personal care, cleaning, meals and social support. One team, one plan, at home.
Can we change or cancel services later?
Any time. There are no lock-in contracts and no exit fees — care flexes up, down or off as your needs change.
We’re just starting and it’s confusing. What’s the first step?
Say hello. Use the chat for instant answers, or leave your number and we’ll ring you back within one business day, talk through your situation, and handle the My Aged Care paperwork with you — no obligation.
Prefer to watch? Straight from the government
Short official videos that explain how aged care works — from the Department of Health and the Quality & Safety Commission.
My Aged Care — the aged care assessment
Australian Dept of Health · YouTube
Preparing for your assessment
Australian Dept of Health · YouTube
Support at Home — how contributions work
Australian Dept of Health · YouTube
A new era of aged care
Quality & Safety Commission · YouTube
Contact
Let’s have a chat
No pressure, no obligation — just honest answers about the help you can get.
- Mon – Fri
- 8am – 6pm
- Saturday
- 9am – 4pm
- Sunday
- Closed
- Care at home
- 24 / 7
Prefer to write? info@astrocare.com.au